Ethiopian Mobile App Hits 1 Million Downloads

Share
Tweet
Post
Send

The number of Ethiopian Mobile App users has reached one million. With a robust and integrated digital strategy, Ethiopian has set an innovative approach to simplicity and seamless end-to-end customer experience with its user-friendly mobile App.

The multi-award winning global airline launched into a digitization journey with localized service, languages and payment options. Being a pioneering airline in Africa with the inclusion of Alipay and WeChat payment options, the App also features 38 payment options which cater to global customers. Ethiopian Mobile App enables global passengers book, pay, check-in, board as well as enjoy flight status notifications all with a single-window system and a mobile-cloud first strategy.

Miretab Teklaye

Mr. Miretab Teklay, Ethiopian IMC Director, said, “In line with Ethiopian digitally connected guest strategy, we have made substantial investment in our digital service to elevate our customers experience with Ethiopian. The digital transformation is incredibly encouraging. The app year-on-year revenue alone has risen 1000%. Currently, all touch points across the customer journey have gone digital. The digital service has helped us create great customer experiences. Our digitally talented technical team is working day and night to leverage emerging technologies including artificial intelligence, IoT, block chain, biometrics and make the app a leading digital platform in the world.”

Share
Tweet
Post
Send

Related Posts

Juliana Kagwa is new Uganda Tourism Board CEO

The Uganda Tourism Board (UTB) has announced Juliana Kagwa, a highly accomplished leader in marketing and management, as its new CEO. This exciting appointment signals a fresh, dynamic direction for

Sponsored

Follow Us

Follow Us on X

#VoyagesAfriq | Be seen. Be heard. Be inspired.

The 7th Africa Youth in Tourism Innovation Summit takes place in Johannesburg, 24–27 June 2025.

Masterclasses, industry connections & challenge platforms await.

Register to attend!
#AYITIS2025

https://youthtourismsummit.com/

#VoyagesAfriq | At Exclusively Corporate and Association Focus, global event leaders examined imagination, AI integration, and adaptive models shaping the meetings industry ahead of IMEX Frankfurt 2025.

Explore all the insights.

#VoyagesAfriq Ready to race through Eden?

On 23 August 2025, the Seychelles Nature Trail takes you on a 22km eco-journey across coastal cliffs and rainforest gems.

Register before 1 August and be one with nature.

Lace up, let’s go!

https://ilop.re/ilop-sport/seychelles-nature-trail/

#VoyagesAfriq | Welcome to the VA Tourism Podcast!

Explore insights from Stéphane Duchenne & Markus Ultsch-Unrath of Constance Ephelia, Seychelles, as they reflect on earning the Platinum Award for sustainability.

Listen now:

Load More