Radisson Blu Hotel, Durban Umhlanga has announced its exceptional achievements, having received two prestigious awards from the esteemed Durban Tourism Board. The hotel, which recently celebrated its first anniversary, was honoured with the Visitor Experience & Restaurants Award as well as the Meetings, Exhibitions and Special Events (MESE) Award. These accolades are a testament to the outstanding commitment to excellence and dedication to providing unparalleled guest experiences.
The Visitor Experience & Restaurants Award recognises the hotel’s unwavering commitment to ensuring guests have an exceptional stay, where every moment is infused with comfort, luxury, and warm South African hospitality. From the moment guests step into the hotel’s modern and stylish lobby, they are greeted by a team of passionate professionals who strive to exceed expectations. Its renowned FireLake Grill House & Cocktail Bar restaurant offers a tantalising array of culinary delights, creating a truly memorable dining experience for visitors from near and far.
“We are incredibly proud to have received these prestigious awards from the Durban Tourism Board. They serve as a testament to our team’s dedication, hard work, and unwavering commitment to providing exceptional service to our guests. Our hotel’s first-year milestone is already a remarkable achievement, and these awards further solidify our position as a leader not only within Durban but within South Africa’s thriving hospitality industry,” shares Themba Mpofu, Acting General Manager for Radisson Blu Hotel, Durban Umhlanga.
The second award bestowed upon Radisson Blu Hotel, Durban Umhlanga, the MESE Award, recognises the hotel’s exceptional ability to host and facilitate a wide range of meetings, exhibitions, and special events. With state-of-the-art event spaces, cutting-edge technology, and a dedicated team of professionals, the hotel offers the perfect setting for both intimate gatherings and large-scale conferences. From meticulously planned corporate meetings to lavish social celebrations, Radisson Blu Hotel, Durban Umhlanga ensures every event is a resounding success, leaving a lasting impression on guests.
The hotel’s ability to attain these awards within its first year of operation highlights the unparalleled dedication and exceptional service provided by the team. It underscores the hotel’s commitment to establishing itself as a leader in the South African hospitality landscape.
“We look forward to continuing our journey of excellence, pushing boundaries, and setting new benchmarks within the hospitality industry. With a team of passionate professionals dedicated to exceeding expectations, we remain committed to providing our guests with unforgettable experiences that embody the true essence of Durban’s warmth and hospitality,” Mpofu says.
But nurturing Durban’s tourism sector is not just about creating memorable experiences for visitors, it is about fostering a thriving ecosystem that benefits the entire region on both social and economic levels.
“Tourism acts as a catalyst for growth, attracting investment, creating job opportunities, and showcasing the rich cultural heritage and natural beauty that Durban has to offer. By prioritising the development of our tourism sector, we are not only enhancing the quality of life for our local communities but also positioning Durban as a globally recognised destination, igniting a ripple effect of prosperity that reaches far beyond our city’s borders,” Mpofu concludes.