Five Days of Discovering the Heart of Kenyan Hospitality with Sarova Hotels Group


From the bustling streets of Nairobi to the serene shores of Mombasa, a group of travel and tour operators, travel marketers, and content creators from West Africa (Nigeria and Ghana to be specific) and South Africa, embarked on a captivating familiarization trip put together by one of Kenya’s premium hotel chains, the Sarova Hotels Group.

This journey, which took place from June 22nd to 26th 2024, was designed to showcase the best of Kenyan hospitality across three of Sarova’s iconic properties: Sarova Panafric, Nairobi, Sarova Whitesands Beach Resort & Spa, Mombasa, and Sarova Stanley, Nairobi.

It was a packed six-day odyssey with each day offering a unique blend of luxury, adventure, cultural, and delectable culinary experiences, highlighting Sarova’s commitment to exceptional service and unforgettable stays for its guests.
The trip commenced on June 22nd at Sarova Panafric in Nairobi, where the group was warmly welcomed by the hotel’s attentive staff. Located in the heart of Kenya’s vibrant capital and a few minutes’ drive from the Central Business District, the Sarova Panafrica is an oasis of tranquility amidst the city’s hustle and bustle. The guests were immediately impressed by the lush gardens and contemporary African décor that defines the hotel’s ambiance.

After settling in, the group toured the hotel, exploring its luxurious rooms, modern conference facilities, and serene outdoor spaces. Dinner was a highlight of the evening, served at the Sarova-operated Thai Chi Restaurant. The authentic Thai cuisine, prepared by skilled chefs, was a culinary delight that perfectly blended exotic flavors and impeccable presentation. The evening ended with a sense of anticipation for the adventures to come.

On June 23rd, the group flew to the coastal city of Mombasa and checked into Sarova Whitesands Beach Resort & Spa. Nestled along the stunning Indian Ocean coastline, the resort offered a picturesque escape with its white sandy beaches, azure blue waters, and lush tropical gardens.

For the next couple of days, the group members immersed themselves in the resort’s array of activities and amenities. A guided tour of the resort showcased the expansive swimming pools, the rejuvenating Tulia Spa, and the vibrant Coco’s Beach Bar. Each corner of the resort reflected Sarova’s painstaking dedication to creating a luxurious yet welcoming environment.

A city tour of Mombasa provided a rich cultural experience, with visits to historical sites such as Fort Jesus and the bustling markets, where the vibrant local life was on full display. The sea trip and snorkeling adventure in the clear blue waters of the Mombasa coast were undoubtedly the trip’s highlight. The underwater world, teeming with colorful marine life, offered a mesmerizing glimpse into the natural beauty of the region.

Evenings at Whitesands were equally enchanting. Guests enjoyed night cocktails on the windy beach, where the sound of the waves and the full moon in the horizon provided a soothing backdrop. The resort’s nightlife came alive as the group experienced the energetic atmosphere of dancing the night away under the starlit sky. A night life experience at some of Mombasa’s night clubs marked a key part of the familiarization trip.

Returning to Nairobi on June 25th, the group spent their final night at the historic Sarova Stanley. As one of the city’s oldest and most prestigious hotels, Sarova Stanley exuded a charm that seamlessly blended historical elegance with modern luxury. The grand architecture and timeless décor told stories of a bygone era while offering contemporary comforts.
A tour of the hotel revealed its opulent suites, the renowned Thorn Tree Café, and the Exchange Bar, which has been a hub for social and business gatherings for decades. The dinner at the hotel’s fine dining restaurant was a gourmet experience, featuring a menu that celebrated Kenya’s diverse culinary heritage with a modern twist.

Throughout the trip, Sarova Hotels demonstrated why they are synonymous with the best of Kenyan hospitality. From the personalized service and attention to detail to the luxurious accommodations and world-class dining, each property offered a unique and unforgettable experience.

This familiarization trip was more than just a tour of Sarova’s properties; it was an immersive experience into the heart and soul of Kenya. Through its unwavering commitment to exceptional hospitality, Sarova Hotel Group continues to set the standard for luxury and service, making every stay a memorable exploration of Kenya’s finest offerings.
The Sarova Hotels Group, renowned for its commitment to exceptional hospitality, operates nine distinctive properties across Kenya. Each hotel and resort offers a unique experience, blending luxury, comfort, and the rich cultural heritage of Kenya. \

Sarova Stanley is an award-winning hotel conveniently located in Nairobi’s Central Business District with quick access via the Nairobi Expressway to and from areas such as the Jomo Kenyatta International Airport), Kenyatta International Convention Centre and several Government offices. Other popular attractions within easy proximity are the famous Nairobi National Park, the captivating Nairobi National Museum, the newly refurbished Uhuru Park and a host of high-end shopping malls. Rated amongst the top luxury hotels in the heart of Nairobi, The Sarova Stanely offers 210 stylish rooms & suites.
Sarova Panafric delivers world-class luxury in the heart of Nairobi. Located about 5 – 10 minutes from Nairobi’s Central Business District and 20 minutes away from the Jomo Kenyatta International Airport via the Express Way, the 4-star luxury hotel allows for an immersive city experience with easy access. The hustle-free proximity adds to the peace and tranquility, surrounded by manicured gardens that provide a Zen feel. It has a room capacity of 175.

Sarova Whitesands Beach Resort & Spa is an award-winning luxury beach hotel and an adventure beach resort offering world-class facilities to both corporate travellers and families. Rated among the best hotels in Mombasa, we are located on the pristine beach shore of the Indian Ocean, nestled among towering palms, just half an hour’s drive from Mombasa’s City Centre & 21 Kilometers from Moi International Airport. The resort’s 340 rooms sit on one of the longest, lush beachfronts on the Kenyan coast. Enjoy al fresco dining at the restaurants and bars, take a dip in one of 5 swimming pools, rejuvenate at the sea-front wellness spa, and indulge in several world-class amenities.

Sarova Woodlands Hotel & Spa is located in Nakuru’s upscale Milimani area, adjacent to the State House and just a short drive away from Nakuru’s city center. Undoubtedly the top luxury hotel in Nakuru City, its strategic location provides easy access by road to scenic locations such as Lake Nakuru National Park, Hell’s Gate National Park, Hyrax Pre-historic Site & Mount Longonot. The hotel consists of 147 lavish and spacious air-conditioned rooms, a magnificent courtyard in which to while away sunny days, the Cinnamon Restaurant, The Leather Bar, and a wonderful poolside area with beautifully manicured lawns.

Sarova Imperial Hotel in Kisumu is strategically located in Kisumu’s Central Business District, off the Jomo Kenyatta Highway along the picturesque shores of Lake Victoria. The hotel is only 10 minutes drive from the Kisumu International Airport and within easy proximity are popular attractions, such as, the famous Kisumu Impala Sanctuary, Dunga Hill Camp & Hippo Point, Kisumu National Museum & several shopping malls. The hotel features 95 tastefully furnished rooms, including 3 signature suites, all with access to a well-equipped fitness room for an enriching experience.

Sarova Mara Game Camp is ideally located in the heart of Kenya’s Masai Mara Game Reserve and offers an authentic African safari experience amid the stunning savannah landscape. The luxury safari camp offers a selection of 20 Club Tents, 52 Deluxe Tents and 3 spacious 2-bedroom Family Tents, all thoughtfully designed with en-suite facilities. Some Club Tents offer a spectacular view of the game park. The organic garden is a testament to the harmony between sustainable farming and the untamed wilderness that surrounds the facility. Crisp greens, bright fruits and vibrant root vegetables all grow in harmony, providing fresh ingredients and inspiration for the culinary creations.

Sarova Lion Hill Game Lodge is set along “The Lion Hill” in Lake Nakuru National Park and rated one of Kenya’s best luxury safari properties. Concealed amidst lush vegetation, the safari lodge features a classic aesthetic and timeless design with a sense of calm and relaxation. It offers spectacular views of the Lake and the Park from 67 chalet-style rooms, each with its own terrace. The lodge offers world-class cuisine, a panoramic bar terrace, an organic garden, a swimming pool, an outdoor spa and several activities ideal for the family.

Sarova Shaba Game Lodge is a luxury lodge located in a natural oasis in the Shaba National Reserve, a protected area in Isiolo County to the east of the Samburu. The lodge offers complete serenity amidst wild and beautiful surroundings; an elevated Safari experience in one of Kenya’s most untamed locations. Shaba National Reserve offers breathtaking scenery and a rich diversity of wildlife and enjoys its fame as the land of “Born Free” thanks to the heritage of Joy and George Adamson, who nurtured Elsa the lioness on the grounds of Shaba in the 50’s before setting the lioness free on the plains beyond. The lodge provides comfortable accommodation in 85 rustic & spacious rooms all facing the banks of the majestic Ewaso Nyiro River. The Lodge’s architecture stands out for its pioneering spirit and innovative design.

Sarova Maiyan Nanyuki, an award-winning luxury resort set in one of Kenya’s finest holiday destinations. Located 20km from Nanyuki town, the resort comprises 10 exquisite villas comprising 60 rooms, (6 in each villa) that sit on 113 acres of natural lush landscape with a backdrop of Mt. Kenya and Lolldaiga Hills. Breathtaking views of the Aberdares are enjoyed from the rooftop pool lounge provided in each villa. The resort offers a unique and exciting variety of amenities that include a swimming pool, horseback riding at our state-of-the-art equestrian centre, a meticulously designed mini golf course, an exotic bird aviary and a rejuvenating wellness spa.

Sarova Hotels Group offers a diverse array of experiences across its properties, each reflecting the unique beauty and culture of Kenya. From the bustling cities of Nairobi and Nakuru to the tranquil beaches of Mombasa and the adventurous landscapes of Maasai Mara and Taita Hills, Sarova’s commitment to luxury, comfort, and exceptional service ensures that every guest enjoys an unforgettable stay. Whether it’s a safari adventure, a beachfront escape, or a city retreat, Sarova Hotels Group provides the best of Kenyan hospitality. As can be attested by the team that went on the familiarization trip.


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