The Namibia Tourism Board (NTB) has announced the official launch of its new Information Desk at Hosea Kutako International Airport, that took place on Thursday, 27 March 2025, at 16:00. This initiative is a landmark step in the NTB’s ongoing mission to enhance the travel experience for visitors arriving in Namibia.
Understanding the profound impact of first impressions, the Information Desk will offer a warm and welcoming environment where tourists can receive friendly greetings and essential support. This dedicated space aims to engage visitors, providing them with valuable insights and guidance to enrich their experience in our beautiful country.
The launch of the Information Desk aligns with NTB’s broader commitment to promoting sustainable tourism and fostering growth within the sector. In addition to offering expert assistance, the desk will serve as a strategic touchpoint for gathering valuable data. Through our Survey platform, we have already engaged with over 116 tourists since mid-January 2025. Their feedback will play a pivotal role in helping us understand travellers’ trends and preferences, enabling us to continuously refine our strategic initiatives to better meet their needs.
“Creating a welcoming atmosphere for tourists is crucial in showcasing the best of what Namibia has to offer,” said Flora Quest, Spokesperson of the Namibia Tourism Board. “We are committed to not only enhancing their travel experience upon arrival but also ensuring that we gather vital feedback that will help us shape the future of tourism in our country.”
As part of NTB’s mission to promote sustainable tourism, the Information Desk will also provide resources and information about local attractions, cultural experiences, and eco-friendly practices that visitors can embrace during their stay.
Together, we can ensure that every visitor has an unforgettable experience that showcases the rich culture and natural beauty of Namibia.
