7:32 AM UTC, Wed January 12, 2022 Job description
The main purpose: To respond to enquiries from the National market and convert business to ensure the target for National Conferences including local associations, Trade Fairs, Other Events, Special Events, Banquets and Film Shoots are met and exceeded. For short term events, booked/confirmed within one month from event day, the event will also be coordinated, and services procured for the successful execution of the event.
Reporting To: Head of Sales
Key responsibilities will include but are not limited to:
Proactively identify and establish contact with potential and existing clients
Maintain contact with new and existing clients to generate new leads
Respond to sales enquiries within 24 hours from new and existing clients
Proactively selling and lead CTICC Digital Event Platform – CTICC Engage
Coordinate and conduct site inspections for potential and existing clients
Determine the exact needs of the client to advise on best suited venues and products and services
Preparing quotations on the basis of client’s needs in line with CTICC standards.
Delivering of CTICC presentations at tradeshows, off site at client offices or on site at CTICC
Provide feedback from clients to enhance the CTICC product functioning and service delivery
Upsell CTICC additional services i.e., catering, audio-visual, décor etc.
Negotiate rates within authority framework and yielding policy
Work closely with the team to help achieve Department objectives
Project management of events including programme/schedule, food and beverage, audio visual, health and safety, entertainment, decoration, layouts, and table plan requirements and assist with menu tasting with clients
Inform organisation and direct stakeholders on function details
Follow up on payments as per the conditions of hire, ensure full payment is received prior to event commencement
Carry out relevant reporting/administrative requirements of the job regularly
Adhere to procurement and health & safety processes and procedures
Job requirements
Minimum Qualifications and experience required:
Certificate in Events Management, Tourism or Hospitality (NQF level 5)
Minimum 5 years’ experience in a tourism, event, or hospitality organisation
Exposure to an event management software programme, is advantageous
Valid Drivers’ Licence
Skills and knowledge:
Good communication skills
Knowledge of digital events
A well-disciplined individual with a customer orientated “can do” personality
High level of professionalism and confidence
Flexibility is a must and the ability to work on different projects simultaneously in a pressurized environment is a key requirement
Ability to work unusual hours during busy periods
Attention to detail
Determined individual with an understanding and flair for the hospitality and events industry
Must be able to continually assess customer needs and requirements, while providing input into the forecasting cycle.
Kindly apply for this position through our applicant tracking system: https://cticc.recruitee.com/ before 17h00 on the 17th January 2022. Only shortlisted candidates will be contacted.
The CTICC has adopted a Mandatory COVID-19 Vaccination Policy.
The CTICC is committed to Employment Equity and particularly welcomes applications from suitably qualified Historically Disadvantaged Individuals (HDI’s). Should you not hear from CTICC within 30 days consider your application unsuccessful.
For more information on the Cape Town International Convention Centre please visit: www.cticc.co.za
