Serena Hotels remains an authentically true African brand


Serena Hotels say they are grateful to its patrons for once again voting in its favourite Serena properties as winners in the below categories, at the 26th World Travel Awards at the Africa and Indian Ocean Gala held on 1st June in Mauritius:
Mozambique’s Leading Hotel 2019: Polana Serena Hotel
Mozambique’s Leading Hotel Suite 2019: Presidential Suite at Polana Serena Hotel
Rwanda’s Leading Hotel 2019: Kigali Serena Hotel
Uganda’s Leading Hotel 2019: Kampala Serena Hotel
Uganda’s Leading Hotel Suite 2019: Presidential Suite at Lake Victoria Serena Resort & Spa

Serena Africa continues to curate and create unique, one-of-a-kind signature experiences at various properties in the five African countries where the leading African hospitality brand has presence.

“Complemented by exceptional service, modern amenities and uncompromising comfort, the elegant and harmonious interior and exterior spaces, reflect a blend of the rich culture, heritage and traditions inspired from our exotic locations. Our guests thus gain immediate experience of and connection with the history, culture and lifestyle of what is today recognized as the ‘Pan-African Style’” says Mr. Mahmud Jan Mohamed, Managing Director, Serena Hotels.

He continues, “Over the last four decades, Serena Hotels has risen to the challenge of promoting sustainable and responsible tourism in under-served regions which is an intrinsic part of our operations. We are grateful that our guests recognise and participate in many of our sustainable initiatives.”

Kigali Serena Hotel for instance supports the Sustainable Growers Non-Profit Program that helps transform women coffee growers into professional suppliers of specialty coffee. Every cup served at Kigali Serena Hotel contributes to helping over 30,000 Rwandan women farmers advance their expertise. Serena Hotels, thanks loyal guests, valued business partners and committed staff without whom winning the awards would not be possible.

About Tourism Promotion Services (TPS), Serena Hotels
Serena Hotels offers quality accommodation in a collection of 24 up-market hotels, safari lodges, camps and resorts within six countries in the Eastern Africa region (Kenya, Tanzania, Zanzibar, Uganda, Rwanda and Mozambique) and 11 properties in Asia (Afghanistan, Pakistan and Tajikistan). These properties are strategically located to offer exciting circuits for guests in some of the most exquisite and prime locations in Eastern Africa and Asia.

With a focus on product, service standards and guest satisfaction, Serena Hotels continues in its quest to be the hotel of choice for the discerning traveller providing guests with quality accommodation, conference and holiday solutions. Serena takes pride in the level of personal care and warmth of welcome that it extends to its guests. Each Serena property is designed to complement its environment, while nurturing the landscape, culture and
community that surrounds it. The Serena Group leads the industry in East African eco-awareness and ecopolicy implementation.


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