Serena Hotels scoops 4 Awards at World Travel Awards 2018


Serena Hotels Africa scored a quadruple win at this year’s World Travel Awards Africa and Indian Ocean and received the awards at the Gala ceremony held at the Durban International Convention Centre on 6th October.
Our winning properties were:

1. Kenya’s Leading Safari Lodge 2018: Amboseli Serena Safari Lodge
2. Mozambique Leading Hotel Suite 2018: Presidential Suite @ Polana Serena Hotel
3. Uganda’s Leading Hotel 2018: Kampala Serena Hotel
4. Uganda’s Leading Hotel Suite 2018: Presidential Suite @ Lake Victoria Serena Resort
& Spa
The awards were received by Karin Sieberhagen the Sales and Marketing Manager, Serena Sales and Reservations Office in Johannesburg and Abishek Negi – General Manager, Polana Serena Hotel.
Serena Hotels is one of the leading hotel brands that is renowned for offering service excellence to its discerning guests. Serena prides itself in its long-standing heritage in the tourism industry with a keen understanding of the market.
These awards are regarded as the global “Oscars” of the travel industry setting the standards of excellence among the global tourism and travel industry. Serena Hotels Africa and Asia properties have consistently won awards in various categories over the years. This year marks the 25th anniversary of the annual World Travel Awards.
Mr. Mahmud Jan Mohamed, Managing Director, Serena Hotels, Africa remarked, “We are honoured to be recognised for these awards. This demonstrates the level of trust our brand has built with our guests and partners.”
We are thrilled at Amboseli Serena Safari Lodge being recognized at the World Travel Awards as ‘Kenya Leading Safari Lodge’. Inspired by local Masai architecture, the lodge ‘s design is in total harmony with the environment and ls located in the famous Amboseli National Park popular for its large herds of elephants.

Mr. Jan Mohamed says, “The win by our city hotels; Polana Serena Hotel and Kampala Serena Hotel is indication of how we have set the bar high to offer world class facilities that cater to a wide range of travelers-including the business traveler.”
“We are grateful to our partners, business suppliers and our staff for the continued support”,concludes Mr. Jan Mohamed


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